How to connect or engage with customers?
Credits | PNGwing Online engagement with your customers are not the same with the traditional face-to-face basis, you need a tool to relay your voice to your customer. This is were technology comes to work with us. Well you might ask, what if I already have either a fixed-line or mobile phone, do I need to have another communication line? The quick answer is, customer/s have different choices too when it comes to communication preference - if possible you have to get that line too. What's the basic way to connect, when customers like to contact you? For some people who where used to using common communication medium, like land line or mobile phone, they love to look for your number. The other customers prefer talking with you using apps, which is freely available, so when you choose to subscribe to a telecommunication company an Internet option is always an addition to your bill. You need to have one that is right apps for your business. Social media engagement makes people go ar...